No returns are allowed on any FINAL SALE items, except if there were flaws in the manufacturing process are found (as long as the packaging label has not been removed). In the event that you are not 100% satisfied with any item you purchase, we accept returns on any item (other than FINAL SALE) that is unused and in the condition that our products were shipped. This applies to any product shipped with defects in craftsmanship or material. If a RUSH production timeline leotard is returned, the RUSH fee cannot be refunded. CS STONE BRANDS® reserves the right to deny a refund to sender without prior return approval. Only unused items will be accepted for returns/exchange within 30 days of when item was delivered to you.
PROCESS OF RETURN POLICY FOR A REFUND:
Any returned item must be in its original condition, and all tags need to be intact. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please allow for a period of up to 14 days for us to process the refund.
To return your product for refund, you will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
LAST MODIFIED [December 2018]
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DISTRIBUTION OFFICE: GREENSBORO, NORTH CAROLINA 27408
CORPORATE MAILING ADDRESS: 310 NORTH FRONT STREET, SUITE 4-271, WILMINGTON, NORTH CAROLINA 28401
CORPORATE LOCATION WILL BE ANNOUNCED SOON!
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